SPI9 App Privacy Policy: Rules for Children
This page contains SPI9 App's privacy policy in plain language; here you will find clear rules about data protection, cookies, and user rights.
For users in Bangladesh this is written separately; it also clarifies how data is stored when using Dhaka-based bKash, Nagad, Rocket.
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What age can you use the SPI9 App?
The SPI9 App under 18 has separate rules, meaning accounts cannot be opened for children or minors, and if suspected, verification is paused.
Date of birth is checked at registration; if incorrect information is provided, the account may be temporarily restricted until the correct proof is obtained.
How does the SPI9 App verify age?
The SPI9 App typically performs two-step verification using number, date of birth, and account behavior to assess risk.
If required, identity document information may be requested; in Bangladesh this follows the same rules everywhere including Dhaka, so later hassle reduces.
What happens if underage users log in by mistake?
If anyone under 18 creates an account, it is promptly closed; login is blocked, and the process of securely deleting the related information begins.
If needed, contact from a family member or guardian may be requested; this helps handle information properly, and the same mistake is less likely to occur again.
How can guardians contact?
Guardians may send a message to SPI9 Support; Dhaka users often mention this issue together with questions related to bKash or Nagad.
You Contact Page From there you can send a request; include account name, issue, and required proof for the team to review quickly.
What are your rights?
You can request to view, correct, and delete your data; if needed, cookies preferences can also be changed.
These requests in the SPI9 App are usually handled within 1 business day, but may take longer if verification is required.
Small but essential security rules
Use a strong password; do not reuse the same password on other sites.
If you share any device, log out to keep SPI9 Login more secure, and cookies/sessions under control.
